Privacy Policy

At Spread Masters Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, communicate with us, or use our services.

1. Who We Are

Spread Masters Ltd is a private limited company registered in Kenya under the Companies Act, 2015. We are a distributor of Fast-Moving Consumer Goods (FMCG) serving various regions across Kenya.

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, company name, etc.
Website Usage Data: IP address, browser type, device information, pages visited, time spent on the site.
Communication Records: Messages sent via contact forms, emails, or phone.
We do not collect sensitive personal data unless explicitly provided by you for a specific service or inquiry.

3. How We Use Your Information

We use the collected data for the following purposes:

To respond to inquiries and provide customer support
To process and fulfill service requests
To improve our website’s performance and user experience
To communicate updates, offers, or important notices (only if you opt in)
To comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Your Consent
Performance of a Contract
Legal Obligation
Legitimate Interests (e.g., improving customer service, maintaining website security)

5. Sharing of Personal Information

We do not sell, rent, or lease your personal information. We may share your data only with:

Our internal departments (sales, customer service, finance)
Trusted third-party service providers who help us operate the website or deliver services
Legal or regulatory authorities if required by law

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

7. Cookies & Tracking Technologies

We may use cookies or similar technologies to enhance your browsing experience. These help us analyze site traffic and understand user behavior. You can control cookie settings through your browser preferences.

8. Your Rights

Subject to applicable law, you have the following rights:

To access the personal data we hold about you
To request correction or deletion of your data
To object to or restrict certain processing
To withdraw consent (where processing is based on consent)
To exercise these rights, contact us at spreadmastersthika@gmail.com

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

10. External Links

Our website may link to third-party websites. We are not responsible for the privacy practices or content of these external sites.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

12. Contact Us

For questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Email: spreadmastersthika@gmail.com
Phone: +254-799-152-148
Website: https://www.spreadmasterslimited.co.ke